{"count":18,"next_page":null,"page":1,"page_count":1,"per_page":25,"previous_page":null,"results":[{"id":360047671993,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360047671993.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360047671993-LifeBalance-Upgrades-Shopping-Cart-Improvements","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-04-30T17:18:55Z","updated_at":"2020-04-30T17:32:10Z","name":"LifeBalance - Upgrades: Shopping Cart Improvements","title":"LifeBalance - Upgrades: Shopping Cart Improvements","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-04-30T17:32:10Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003EWe\u2019re excited to unveil our new cart and checkout process! Here\u2019s what you can enjoy when purchasing tickets.\u003C\/span\u003E\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003EOne-page checkout\u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003EAfter adding items to the cart, you\u2019ll be taken to a one-page checkout where you simply enter your name, a shipping and billing address, and credit card information.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360069288573\/Checkout.gif\u0022 alt=\u0022Checkout.gif\u0022\u003E\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003EDelivery and shipping details \u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003EWe\u2019ve added more information to our cart to better help you understand whether tickets will be delivered physically or electronically, and when you can expect to receive them.\u003C\/span\u003E\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003ECart timer\u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003ETo help ensure everyone has access to more popular ticket items, we\u2019ve also added a timer to our shopping cart. After adding tickets to your cart, you\u2019ll have an hour to complete the purchase; thereafter, unpurchased tickets will be released for other users to buy. A timer in the cart, as well as a notification reminder that will appear 5 minutes before tickets are released, will make it clear how much time is left to complete the purchase.\u003C\/span\u003E\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003EOrder history\u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003EWe know that it\u2019s important to you to see the past orders you\u2019ve placed on LifeBalanceProgram.com. Going forward, any orders that you place on LifeBalanceProgram.com will immediately display on your order history page so that you can quickly and easily find your order information (orders with third-party vendors will not be included here).\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360069288873\/Order_History.gif\u0022 alt=\u0022Order_History.gif\u0022\u003E\u003C\/p\u003E","snippet":"We\u2019re excited to unveil our new cart and checkout process! Here\u2019s what you can enjoy when purchasing tickets. \n One-page","result_type":"article"},{"id":360043085733,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360043085733.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360043085733-LifeBalance-Can-I-Suggest-a-New-Vendor-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":10,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T22:56:24Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - Can I Suggest a New Vendor?","title":"LifeBalance - Can I Suggest a New Vendor?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T22:57:08Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003EInterested in saving money at a business, but don\u2019t see them listed on LifeBalance? You can suggest a vendor, using \u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/suggest-a-vendor.php\u0022\u003Ethis form\u003C\/a\u003E. \u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003EV\u003C\/span\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003Eendor outreach can take quite a while, but if we're able to add a discount with a business you suggest, we'll be sure to let you know!\u00a0\u003C\/span\u003EWe're currently seeking suggestions in the following categories:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EArts & Culture: Live theatre, art classes, museums, movie theaters\u003C\/li\u003E\n\u003Cli\u003EEating Well: Nutrition services, weight management, meal delivery programs (we aren\u2019t able to partner with restaurants)\u003C\/li\u003E\n\u003Cli\u003EExercise: Health clubs, fitness classes, workout gear\u003C\/li\u003E\n\u003Cli\u003EFinancial Wellness: Life insurance, banking and tax services, legal services\u003C\/li\u003E\n\u003Cli\u003EGames & Amusement: Theme parks, bowling, escape rooms\u003C\/li\u003E\n\u003Cli\u003EHome & Relaxation: Gardening, mindfulness, technology\u003C\/li\u003E\n\u003Cli\u003EOutdoor & Adventure: Hiking, camping, climbing\u003C\/li\u003E\n\u003Cli\u003EPersonal & Family Services: Education, personal coaching, computers\u003C\/li\u003E\n\u003Cli\u003ESnow Activities: Lift tickets, tours, snow gear rentals\/purchases\u003C\/li\u003E\n\u003Cli\u003ESports: Sporting events, sports camps, and gear\u003C\/li\u003E\n\u003Cli\u003ETourist Attractions: Zoos, aquariums, attractions\u003C\/li\u003E\n\u003Cli\u003ETravel: Hotels, car rentals, cruises\u003C\/li\u003E\n\u003Cli\u003EWater Activities: Kayaking, rafting, surf lessons\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight:400\u0022\u003EBefore suggesting a vendor, we encourage you to use the LifeBalance search to make sure the discounts you\u2019re looking for aren\u2019t already available.\u00a0\u003C\/span\u003E\u003C\/p\u003E","snippet":"Interested in saving money at a business, but don\u2019t see them listed on LifeBalance? You can suggest a vendor, using this","result_type":"article"},{"id":360042606454,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360042606454.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360042606454-LifeBalance-Does-LifeBalance-Have-an-App-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":12,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T23:02:04Z","updated_at":"2020-02-07T00:48:05Z","name":"LifeBalance - Does LifeBalance Have an App?","title":"LifeBalance - Does LifeBalance Have an App?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-07T00:48:05Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003EWe do not currently have a mobile app for LifeBalance.\u00a0\u003C\/p\u003E\n\u003Cp\u003EOur website is configured for use on mobile devices, and scales to fit the size of your device. We recommend bookmarking\u00a0\u003Ca href=\u0022http:\/\/lifebalanceprogram.com\/login\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022 data-nofollow=\u0022true\u0022\u003Elifebalanceprogram.com\/login\u003C\/a\u003E\u00a0on your phone or tablet, so that you can access your discounts on the go. In most cases, LifeBalance Print and Save vouchers can be shown on a mobile device when redeeming an offer.\u003C\/p\u003E","snippet":"We do not currently have a mobile app for LifeBalance. \u00a0 \n Our website is configured for use on mobile devices, and scales","result_type":"article"},{"id":360042605794,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360042605794.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360042605794-LifeBalance-How-Do-I-Change-My-Email-Preferences-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":9,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T22:46:43Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - How Do I Change My Email Preferences?","title":"LifeBalance - How Do I Change My Email Preferences?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T22:46:43Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Col\u003E\n\u003Cli\u003ENavigate to your\u00a0\u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/settings.php\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EAccount Settings\u003C\/a\u003E\n\u003C\/li\u003E\n\u003Cli\u003EIf prompted, log in with your LifeBalance account\u003C\/li\u003E\n\u003Cli class=\u0022wysiwyg-text-align-left\u0022\u003EUnder General Settings, you can change the email address associated with your account.\u00a0 Click \u0022Update\u0022 to save the new email address\u003C\/li\u003E\n\u003Cli class=\u0022wysiwyg-text-align-left\u0022\u003EUnder My Email Preferences, you can change whether or not you receive email updates, and select the regional versions you would like to receive. Click\u00a0\u0022Update\u0022 to save preferences.\u003C\/li\u003E\n\u003C\/ol\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360057032074\/Email_settings.gif\u0022 alt=\u0022Email_settings.gif\u0022\u003E\u003C\/p\u003E\n\u003Cp class=\u0022wysiwyg-text-align-left\u0022\u003E\u00a0\u003C\/p\u003E","snippet":"Navigate to your \u00a0 Account Settings \n If prompted, log in with your LifeBalance account \n Under General Settings, you can","result_type":"article"},{"id":360043083213,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360043083213.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360043083213-LifeBalance-How-Do-I-Find-Out-About-New-Discounts-and-Vendors-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T22:05:22Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - How Do I Find Out About New Discounts and Vendors?","title":"LifeBalance - How Do I Find Out About New Discounts and Vendors?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T22:05:22Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Col\u003E\n\u003Cli\u003E\n\u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/settings.php\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003ESign up for email updates\u003C\/a\u003E\n\u003Cul\u003E\n\u003Cli\u003EWe promise not to spam you! When you subscribe to LifeBalance emails, we'll send just 2-4 emails per month highlighting discounts in your region, and you can choose to opt-in to notifications about vendors and flash sales, if you'd like.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003C\/li\u003E\n\u003Cli\u003EFollow us on \u003Ca href=\u0022https:\/\/www.instagram.com\/lbprogram\/\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EInstagram\u003C\/a\u003E and \u003Ca href=\u0022https:\/\/www.facebook.com\/LBProgram\/\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EFacebook\u003C\/a\u003E\n\u003Cul\u003E\n\u003Cli\u003EWe highlight new and exciting offers from our vendors on our social media pages.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003C\/li\u003E\n\u003Cli\u003E\n\u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/suggest-a-vendor.php\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003ESuggest a Vendor\u003C\/a\u003E\n\u003Cul\u003E\n\u003Cli\u003EIf you'd like to see a vendor added to the LifeBalance Program, please fill out our vendor suggestion form! We'll notify you if the vendor is added to the program!\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003C\/li\u003E\n\u003C\/ol\u003E","snippet":"Sign up for email updates \n \n We promise not to spam you! When you subscribe to LifeBalance emails, we'll send just 2-4","result_type":"article"},{"id":360043086073,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360043086073.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360043086073-LifeBalance-Why-are-some-discounts-not-currently-available-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":13,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T23:09:20Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - Why are some discounts not currently available?","title":"LifeBalance - Why are some discounts not currently available?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T23:09:20Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003ELifeBalance works to make as many exclusive discounts available as possible for our members. However, sometimes are savings are not currently available from our listed vendors. This can happen for a number of reasons:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EDiscount is seasonal, and unavailable at other times of the year (examples: ski resorts, performing arts, sports games, theme parks, races)\u003C\/li\u003E\n\u003Cli\u003EDiscount is limited-time, and renews on a periodic basis (examples: employee store access, flash deals)\u003C\/li\u003E\n\u003Cli\u003EDiscount has expired, and we're working to renew it\u003C\/li\u003E\n\u003Cli\u003EDiscounted tickets have temporarily sold out\u00a0\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003EWhen a discount is currently unavailable, but we expect it to come back, you'll see an orange \u0022Notify Me\u0022 button on the vendor's LifeBalance page. Clicking the button will add you to our waiting list for that vendor, meaning we'll send you an email as soon as their discount goes live again.\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360057894613\/Notify_Me__Waitlist_.gif\u0022 alt=\u0022Notify_Me__Waitlist_.gif\u0022\u003E\u003C\/p\u003E","snippet":"LifeBalance works to make as many exclusive discounts available as possible for our members. However, sometimes are savings","result_type":"article"},{"id":360043074853,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360043074853.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360043074853-LifeBalance-Why-is-there-a-time-limit-for-the-cart-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":7,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T20:29:07Z","updated_at":"2020-02-26T02:11:54Z","name":"LifeBalance - Why is there a time limit for the cart?","title":"LifeBalance - Why is there a time limit for the cart?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-26T02:11:54Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EIf you\u2019ve added items to your cart on LifeBalance, you may have noticed a timer for the cart counting down from 60 minutes to zero. Those tickets are actually reserved for you in our inventory as soon as they are added to the cart. If your cart is left unmodified for over 60 minutes, the items will be removed and made available for other LifeBalance members. We do this to make sure that tickets in a members\u2019 cart are protected long enough to be purchased, but also to ensure that all members are given a fair chance at purchasing tickets.\u003C\/span\u003E\u003C\/p\u003E","snippet":"If you\u2019ve added items to your cart on LifeBalance, you may have noticed a timer for the cart counting down from 60 minutes","result_type":"article"},{"id":360042593214,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360042593214.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360042593214-LifeBalance-Where-can-I-see-a-list-of-all-vendors-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":6,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T20:31:05Z","updated_at":"2020-02-26T02:11:03Z","name":"LifeBalance - Where can I see a list of all vendors?","title":"LifeBalance - Where can I see a list of all vendors?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-26T02:11:03Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Ch2\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EIf you are not logged in \/ don't have an account\u003C\/span\u003E\u003C\/h2\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EThousands of vendors offer exclusive discounts to members of the LifeBalance Program. To see all vendors and access the discounts, you'll first need to create a LifeBalance account and\/or sign into the website.\u003C\/span\u003E\u003C\/p\u003E\n\u003Col\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\n\u003Cspan style=\u0022font-weight: 400;\u0022\u003ENavigate to \u003C\/span\u003E\u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/lifebalanceprogram.com\/login\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003Elifebalanceprogram.com\/login\u003C\/span\u003E\u003C\/a\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E.\u003C\/span\u003E\n\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EEnter your email address, then click \u0022Let's Get Started\u0022.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\n\u003Cem\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EIf you already have an account\u003C\/span\u003E\u003C\/em\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E, enter your password. Click \u201cSubmit\u201d to sign in. Skip steps 4 and 5.\u003C\/span\u003E\n\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\n\u003Cem\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EIf this is your first time setting up your LifeBalance account\u003C\/span\u003E\u003C\/em\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E, you may be prompted for an activation code. Don't know your code? \u003C\/span\u003E\u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/activation.php\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ELook it up here\u003C\/span\u003E\u003C\/a\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E.\u003C\/span\u003E\n\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EFinally, enter your First and Last name, enter your Zip code, create a password, and answer the remaining prompts in order to complete your account setup.\u003C\/span\u003E\u003C\/li\u003E\n\u003C\/ol\u003E\n\u003Ch2\u003E\n\u003Cbr\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EOnce you are logged in\u003C\/span\u003E\n\u003C\/h2\u003E\n\u003Col\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EClick the \u0022Find Savings by Interest\u201d tile on the home page. This will show you all of the categories of available discounts.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EClick \u0022See All Discounts\u0022 (in the upper right) to view everything, or select a category to view a narrower set of results.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EResults will appear as pins on a map, and in a list on the left side of the screen. On mobile devices, this list may be hidden initially - just tap a pin to open the list. The results will update when you move the map around. To view online offers, just click the \u201cOnline Deals\u201d button above the list of results.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EIf you'd like to view results without the map, just select \u0022Gallery\u0022 view.\u003C\/span\u003E\u003C\/li\u003E\n\u003C\/ol\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360057896013\/See_All_Discounts.gif\u0022 alt=\u0022See_All_Discounts.gif\u0022\u003E\u003C\/span\u003E\u003C\/p\u003E","snippet":"If you are not logged in \/ don't have an account \n Thousands of vendors offer exclusive discounts to members of the LifeBalance","result_type":"article"},{"id":360047671533,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360047671533.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360047671533-LifeBalance-Upgrades-An-Enhanced-Map-Search","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-04-30T17:14:34Z","updated_at":"2020-04-30T17:14:39Z","name":"LifeBalance - Upgrades: An Enhanced Map Search","title":"LifeBalance - Upgrades: An Enhanced Map Search","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-04-30T17:14:39Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EOur improved map search functionality will improve your ability to browse for local options.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019ve added lists of search results next to the map itself that also show previews of each vendor\u2019s discount information. You can scroll through the list while viewing where each vendor is on the map. Clicking on a map pin expands the corresponding vendor\u2019s information in the list of results.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019ve also made filters more accessible! You can use filters to change the categories you\u2019re searching, and to narrow your search results. We\u2019ve also added the option for you to toggle between online deals and deals at brick-and-mortar locations.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u00a0\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360069288253\/Location_Search_-_abridged.gif\u0022 alt=\u0022Location_Search_-_abridged.gif\u0022\u003E\u003C\/span\u003E\u003C\/p\u003E","snippet":"Our improved map search functionality will improve your ability to browse for local options. \n We\u2019ve added lists of search","result_type":"article"},{"id":360043080393,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360043080393.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360043080393-LifeBalance-How-Do-I-Change-My-Password-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":4,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T21:22:12Z","updated_at":"2021-10-05T20:27:03Z","name":"LifeBalance - How Do I Change My Password?","title":"LifeBalance - How Do I Change My Password?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2021-10-05T20:27:03Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Ch2\u003EIf you cannot log in:\u003C\/h2\u003E\n\u003Col\u003E\n\u003Cli\u003E\n\u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/?step=6\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EClick here\u003C\/a\u003E for the Password Reset form\u003C\/li\u003E\n\u003Cli\u003EEnter the email address associated with your LifeBalance account\u003C\/li\u003E\n\u003Cli\u003EClick \u0022Submit\u0022 and you'll receive another email shortly. Follow the link within that email to reset your password.\u003C\/li\u003E\n\u003C\/ol\u003E\n\u003Cp\u003E\u00a0\u003C\/p\u003E\n\u003Ch2\u003EIf you're already logged in:\u003C\/h2\u003E\n\u003Col\u003E\n\u003Cli\u003E\n\u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/password\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EClick here\u003C\/a\u003E for the Password Update page\u003C\/li\u003E\n\u003Cli\u003ECreate and verify your password (at least six and no more than 12 characters)\u003C\/li\u003E\n\u003Cli\u003EClick \u0022Submit\u0022 - and that's it!\u003C\/li\u003E\n\u003C\/ol\u003E","snippet":"If you cannot log in: \n \n Click here  for the Password Reset form \n Enter the email address associated with your LifeBalance","result_type":"article"},{"id":360043080013,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360043080013.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360043080013-LifeBalance-How-do-I-search-for-a-discount-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T21:17:44Z","updated_at":"2020-02-26T02:08:36Z","name":"LifeBalance - How do I search for a discount?","title":"LifeBalance - How do I search for a discount?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-26T02:08:36Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EThe search field \u003C\/span\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E is located at the top of the LifeBalance website, and can be used to find offers by name and\/or location.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u00a0\u003C\/p\u003E\n\u003Ch2\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ETo see all offers in a location:\u00a0\u003C\/span\u003E\u003C\/h2\u003E\n\u003Col\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EClick the \u0022Location\u0022 drop down menu, on the right side of the search field\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ESelect \u201cCurrent Location\u201d or one of your saved locations from the menu. Alternatively, type a city name or zip code here, and select from the list of results.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EThe search will be performed and show you vendors in the selected location on a map. Zooming or moving the map will update the results. Scroll the list on the left panel to view all vendors in the map area.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ETo view offers for online vendors, click the \u201cOnline Deals\u201d toggle in the left panel\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ETo narrow the results you see, use the category filters in the left panel.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EClick a pin on the map, or a vendor tile from the left panel, to view the details for the vendor\u2019s offer, including how to redeem the offer.\u003C\/span\u003E\u003C\/li\u003E\n\u003C\/ol\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360057016274\/Location_search.gif\u0022 alt=\u0022Location_search.gif\u0022\u003E\u003Cbr\u003E\u003Cbr\u003E\u003C\/p\u003E\n\u003Ch2\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ETo find a vendor by name:\u003C\/span\u003E\u003C\/h2\u003E\n\u003Col\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EClick the left side of the search field\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EType the name of the company you\u2019re looking for (ex: \u201cAnytime Fitness\u201d)\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ESelect the vendor from the autocomplete list. Alternatively, you can type the name and press Enter to view all businesses matching or closely matching that name in the currently selected location, and results will appear on a map.\u003C\/span\u003E\u003C\/li\u003E\n\u003Cli style=\u0022font-weight: 400;\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EClick a vendor\u2019s tile for details on how to redeem their offer.\u003C\/span\u003E\u003C\/li\u003E\n\u003C\/ol\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360057017114\/Name_search.gif\u0022 alt=\u0022Name_search.gif\u0022\u003E\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\u003C\/p\u003E","snippet":"The search field  is located at the top of the LifeBalance website, and can be used to find offers by name and\/or location","result_type":"article"},{"id":360043084753,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360043084753.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360043084753-LifeBalance-How-do-I-cancel-my-LifeBalance-account-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":1,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T22:31:23Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - How do I cancel my LifeBalance account?","title":"LifeBalance - How do I cancel my LifeBalance account?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T22:31:23Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EDon't want a LifeBalance account any more? Our LifeBalance member services representatives can help. \u003C\/span\u003E\u003Ca href=\u0022mailto:info@lifebalanceprogram.com?subject=Cancel%20My%20Account%20&body=Please%20cancel%20my%20LifeBalance%20account\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EClick here\u003C\/span\u003E\u003C\/a\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E to send us an email requesting an account cancellation.\u003C\/span\u003E\u003C\/p\u003E","snippet":"Don't want a LifeBalance account any more? Our LifeBalance member services representatives can help. Click here  to send","result_type":"article"},{"id":360042606394,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360042606394.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360042606394-LifeBalance-Does-LifeBalance-Reimburse-for-Health-Club-Memberships-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":11,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T22:59:37Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - Does LifeBalance Reimburse for Health Club Memberships?","title":"LifeBalance - Does LifeBalance Reimburse for Health Club Memberships?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T23:00:51Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003EThe LifeBalance Program does not pay for, subsidize, or reimburse for gym memberships. LifeBalance does, however, include many direct discounts for various health clubs. These discounts are offered by the clubs we partner with, and typically include savings on joining fees and\/or monthly dues. Members can find these offers on the LifeBalance website, under the \u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/browse-subcategory-activity.php?macro_ID=11\u0022 target=\u0022_self\u0022\u003EExercise category.\u003C\/a\u003E\u003C\/p\u003E\n\u003Cp\u003ESome health plans and employers do have subsidy or reimbursement programs for health club memberships. While LifeBalance membership does not include access to these programs, it's certainly worth checking with your employer and\/or health plan to see if you have access.\u00a0Common programs include \u003Ca href=\u0022https:\/\/www.activeandfit.com\/\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EActive&Fit\u003C\/a\u003E, \u003Ca href=\u0022https:\/\/www.silverandfit.com\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003ESilver&Fit\u003C\/a\u003E, and \u003Ca href=\u0022https:\/\/www.silversneakers.com\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003ESilver Sneakers\u003C\/a\u003E.\u003C\/p\u003E","snippet":"The LifeBalance Program does not pay for, subsidize, or reimburse for gym memberships. LifeBalance does, however, include","result_type":"article"},{"id":360047670793,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360047670793.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360047670793-LifeBalance-Upgrades","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-04-30T17:04:31Z","updated_at":"2020-04-30T20:35:48Z","name":"LifeBalance - Upgrades","title":"LifeBalance - Upgrades","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-04-30T20:35:48Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003EWe\u2019ve made some improvements to help you quickly and easily access program savings! With improved search functionality and a slick checkout process on both desktop and mobile devices, the LifeBalance site will be even more user-friendly than ever.\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EFinding Savings Made Easy\u003C\/strong\u003E\u003C\/p\u003E\n\u003Cp\u003EEnhancements to search, map view, and gallery view make finding deals easier than ever! Take a quick peek at how you can use our new search options to more easily find, filter, and view results.\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003ESearch: Front and Center\u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EOur search bar is now prominently featured on every page of the site. Using the search, you can quickly find specific vendors and offers -- and now, you can use this feature to perform searches of your current or saved locations.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360069286873\/2020-04-30_09_57_16-LifeBalance.png\u0022 alt=\u00222020-04-30_09_57_16-LifeBalance.png\u0022\u003E\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003EGallery View Improvements\u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019ve enhanced how you can view search results, making filters more accessible, and giving you the option to quickly toggle between local savings and online deals.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360069287093\/Gallery_View.png\u0022 alt=\u0022Gallery_View.png\u0022\u003E\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003EAn Enhanced Map Search\u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EOur improved map search functionality will improve your ability to browse for local options.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019ve added lists of search results next to the map itself that also show previews of each vendor\u2019s discount information. You can scroll through the list while viewing where each vendor is on the map. Clicking on a map pin expands the corresponding vendor\u2019s information in the list of results.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019ve also made filters more visible, and added the option for you to toggle between online deals and deals at brick-and-mortar locations.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360068153094\/Map_View.png\u0022 alt=\u0022Map_View.png\u0022\u003E\u003C\/p\u003E\n\u003Cp\u003E\u00a0\u003C\/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003EShopping Cart Improvements\u003C\/strong\u003E\u003C\/h4\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019re excited to unveil our new cart and checkout process! Here\u2019s what you can enjoy when purchasing tickets.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EOne-page checkout \u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E- After adding items to the cart, you\u2019ll be taken to a one-page checkout where you simply enter your name, a shipping and billing address, and credit card information.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360069287313\/Checkout.gif\u0022 alt=\u0022Checkout.gif\u0022\u003E\u003Cbr\u003E\u003Cbr\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EDelivery and shipping details \u003C\/strong\u003E\u003Cstrong\u003E- \u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019ve added more information to our cart to better help you understand whether tickets will be delivered physically or electronically, and when you can expect to receive them.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003ECart timer\u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E -\u003C\/span\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ETo help ensure everyone has access to more popular ticket items, we\u2019ve also added a timer to our shopping cart. After adding tickets to your cart, you\u2019ll have an hour to complete the purchase; thereafter, unpurchased tickets will be released for other users to buy. A timer in the cart, as well as a notification reminder that will appear 5 minutes before tickets are released, will make it clear how much time is left to complete the purchase.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EOrder history -\u00a0 \u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe know that it\u2019s important to you to see the past orders you\u2019ve placed on LifeBalanceProgram.com. Going forward, any orders that you place on LifeBalanceProgram.com will immediately display on your order history page so that you can quickly and easily find your order information (orders with third-party vendors will not be included here).\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360068153314\/Order_History.gif\u0022 alt=\u0022Order_History.gif\u0022\u003E\u003Cbr\u003E\u003Cbr\u003E\u003C\/p\u003E","snippet":"We\u2019ve made some improvements to help you quickly and easily access program savings! With improved search functionality and","result_type":"article"},{"id":360042593034,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360042593034.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360042593034-LifeBalance-How-do-I-redeem-a-discount-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":8,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T20:28:14Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - How do I redeem a discount?","title":"LifeBalance - How do I redeem a discount?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T20:28:14Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EThere are several different types of discounts you'll see on the LifeBalance Program website: \u003C\/span\u003E\u003Cstrong\u003EPrint and Save coupons\u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E which can be redeemed in-person at our vendors' locations, offers you can \u003C\/span\u003E\u003Cstrong\u003Eredeem online\u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E through our vendors, offers you can \u003C\/span\u003E\u003Cstrong\u003Eredeem over the phone\u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E with our vendors, and tickets you can \u003C\/span\u003E\u003Cstrong\u003Ebuy through LifeBalance\u003C\/strong\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E, directly.\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Ch2\u003EPrint and Save Coupon\u003C\/h2\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EMany discounts on LifeBalance are redeemed using Print and Save coupons. On the vendor page, you'll see a turquoise \u0022Get Discount\u0022 button, which will generate your coupon when clicked. Some may require you to select a location first. You can then print the coupon, or email it to yourself so that you can show it on your mobile device. Either way, you'll present the coupon when you visit the vendor's location to redeem the discount.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Ch2\u003ERedeem Online\u003C\/h2\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ELifeBalance features many discounts that can be redeemed online, using a special link that takes you to the vendor's website. On the vendor page, under \u0022To Redeem\u0022, we provide the link as well as any instructions or codes you'll need.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EPlease note that when you make a purchase or sign up for a membership through a vendor's website, you are dealing directly with that vendor. LifeBalance staff usually will not have access to information about your purchase or membership. Should you need assistance, please reach out directly to that vendor.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E\u00a0\u003C\/span\u003E\u003Cstrong\u003E\u00a0\u003C\/strong\u003E\u003C\/p\u003E\n\u003Ch2\u003ERedeem Over The Phone\u003C\/h2\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ESome LifeBalance discounts, especially for guided trips and travel reservations, are redeemed over the phone. On the vendor page, under \u0022To Redeem\u0022, we provide the phone number and any instructions or codes you'll need when you call.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E\u00a0\u003C\/span\u003E\u003C\/p\u003E\n\u003Ch2\u003EBuy Tickets Through LifeBalance\u003C\/h2\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ESome ticketed items are offered at discount prices directly through LifeBalance, and can be purchased on the LifeBalance website. On the vendor page, find the ticket type you'd like, select the number of tickets you'd like to purchase, then click \u0022Add to Cart\u0022. You can then check out, or continue to shop. Please note that if your cart is left unmodified for over 60 minutes, the items will be removed and made available for other LifeBalance members.\u003C\/span\u003E\u003C\/p\u003E","snippet":"There are several different types of discounts you'll see on the LifeBalance Program website: Print and Save coupons  which","result_type":"article"},{"id":360047018014,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360047018014.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360047018014-LifeBalance-Upgrades-Gallery-View-Improvements","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-04-30T17:10:14Z","updated_at":"2020-04-30T17:15:39Z","name":"LifeBalance - Upgrades: Gallery View Improvements","title":"LifeBalance - Upgrades: Gallery View Improvements","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-04-30T17:15:39Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EWe\u2019ve enhanced how you can view search results! We\u2019ve made filters more accessible; you\u2019ll always see them on the left-hand-side of the screen, and can use them to change the discount categories you\u2019re browsing. narrow results, and change your search radius. You can also toggle between local savings and online deals.\u003C\/span\u003E\u003C\/p\u003E\n\u003Cp\u003E\u003Cimg src=\u0022https:\/\/armhelp.zendesk.com\/hc\/article_attachments\/360069287973\/Gallery_View.gif\u0022 alt=\u0022Gallery_View.gif\u0022\u003E\u003Cbr\u003E\u003Cbr\u003E\u003C\/p\u003E","snippet":"We\u2019ve enhanced how you can view search results! We\u2019ve made filters more accessible; you\u2019ll always see them on the left-hand-side","result_type":"article"},{"id":360042604854,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360042604854.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360042604854-LifeBalance-I-ordered-tickets-when-will-they-arrive-Can-my-tickets-be-sent-electronically-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":2,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T22:29:52Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - I ordered tickets, when will they arrive? Can my tickets be sent electronically?","title":"LifeBalance - I ordered tickets, when will they arrive? Can my tickets be sent electronically?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T22:29:52Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003ETickets purchased directly through the LifeBalance website (not through our partners' websites) are sent to you by LifeBalance. Delivery times and method of delivery depend on the type of ticket that you ordered:\u003C\/p\u003E\n\u003Ch2\u003EMailed Tickets: 3-5 business days\u00a0\u003C\/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cem\u003EExamples: movie theaters, ski resorts, some museums and zoos\u003C\/em\u003E\u003C\/li\u003E\n\u003Cli\u003EMost physical ticket orders are mailed one to two business days after the order is placed.\u00a0All mailed orders are shipped via USPS First Class, which delivers in one to three days after your order ships.\u003C\/li\u003E\n\u003Cli\u003EOccasionally, inventory shortages or mailing delays lead to longer processing times. We'll let you know if your order is delayed.\u003C\/li\u003E\n\u003Cli\u003EUnless otherwise stated, physical tickets cannot be sent by email.\u003C\/li\u003E\n\u003Cli\u003ESometimes we can arrange for physical tickets to be picked up at our office in SE Portland. If you're in the area and want to arrange for a pick-up, please call our member services team \u003Cem\u003Ebefore you place your order\u003C\/em\u003E at 888.754.5433\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Ch2\u003EE-tickets: 1-2 business days\u003C\/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cem\u003EExamples: Pirate's Dinner Adventure\u003C\/em\u003E\u003C\/li\u003E\n\u003Cli\u003ESeveral tickets that we sell are now sent electronically. These tickets are currently sent out manually by our staff one to two business days after the order is placed.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Ch2\u003EEvent Tickets: 7 - 14 days before the event\u003C\/h2\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cem\u003EExamples: U.S. Bank Presents Broadway Across America, Portland Timbers\u003C\/em\u003E\u003C\/li\u003E\n\u003Cli\u003ETickets for specific events are typically shipped out two weeks prior to the date of the event. Sometimes tickets will ship sooner, if the event sells out early.\u003C\/li\u003E\n\u003Cli\u003EIf you place an order for event tickets in advance, then have a change of address, be sure to notify our Member Services team so that we send your tickets to your new address.\u003C\/li\u003E\n\u003C\/ul\u003E","snippet":"Tickets purchased directly through the LifeBalance website (not through our partners' websites) are sent to you by LifeBalance","result_type":"article"},{"id":360042605074,"url":"https:\/\/armhelp.zendesk.com\/api\/v2\/help_center\/en-us\/articles\/360042605074.json","html_url":"https:\/\/armhelp.zendesk.com\/hc\/en-us\/articles\/360042605074-LifeBalance-What-is-the-LifeBalance-Program-","author_id":5377519548,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":360007284014,"created_at":"2020-02-06T22:32:51Z","updated_at":"2020-02-06T23:24:11Z","name":"LifeBalance - What is the LifeBalance Program?","title":"LifeBalance - What is the LifeBalance Program?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-02-06T22:32:51Z","user_segment_id":null,"permission_group_id":236167,"label_names":["lifebalance"],"body":"\u003Cp\u003EThe LifeBalance Program is a well-being focused discount program that helps members enjoy more of the things they love most - fun family time, the great outdoors, health, fitness, travel, sports, the arts, and above all, a good deal.\u003C\/p\u003E\n\u003Cp\u003ELifeBalance works like an online coupon book, offering discounts at thousands of participating businesses nationwide! Discounts are available at health clubs, yoga studios, sporting goods stores, amusement parks, performing arts and movie theaters, hotels, weight management centers, ski resorts, and more!\u003C\/p\u003E\n\u003Cp\u003EMembers can access discounts after creating an account on our website. Head over to \u003Ca href=\u0022https:\/\/lifebalanceprogram.com\/login\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003ELifebalanceprogram.com\/login\u003C\/a\u003E to get started. An activation code may be required when you sign up, and can be obtained from the organization that gives you access to LifeBalance (typically your employer or health plan).\u003C\/p\u003E","snippet":"The LifeBalance Program is a well-being focused discount program that helps members enjoy more of the things they love most","result_type":"article"}]}